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Terms and Conditions

Welcome to 51online, please take some time to read the following conditions applicable to the use and enjoyment of the products provided on this site.



The website is operated by 51online and owned by Studio 51 Hair Design (ABN: 82 189 123 097) Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below (“Terms and Conditions”). You should read them now. Your use of the website constitutes your agreement to the Terms and Condition.


51online reserves the right to amend the Terms and Conditions at any time and without notice.



The products on the website are only available for sale to individuals over the age of 18 who can make legally binding contracts.



All content on this site, including text, icons, graphics, etc. are the property of 51online or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.



Any order placed by you in the manner described by 51online is an offer by you to purchase a particular product for the price (including the delivery and other charges) specified by 51online at the time you place your order.  51online reserves the right to reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this Website. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.



Prices of products and delivery and other charges displayed on this website are current at the time of issue, but may change at any time.


Security & Fraud Prevention

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). We never permanently store complete Credit Card details. Safety is of great importance to us,  certain orders may require further information before products can be released for shipment. We will keep the delay to a minimum as we await your response.


Goods and Services Tax (“GST”)

Prices displayed on this website are inclusive of the Australian GST applied at the rate of 10%. They exclude all foreign taxes, VATs and customs and excise duties.

51online will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain insurance.


Refunds and returns

Changed your mind?  We will happily accept returns of UNUSED and UNOPENED products providing that we receive your return request within 14 days of the purchase date. Change of Mind returns are accepted, however there is a $10.00 restocking fee and buyer is responsible for return postage and re-postage. Please note that we do not refund the original postage fees with the return and that any free/gift with purchase products must also be returned.


To return a product, please follow the simple steps below:

  1. Contact us to let us know you would like to arrange a product return.
  2. We will provide a return authority along with the return shipping address.


Damaged or faulty goods

We take care to pack your items carefully so that they won’t get damaged in transit. If, for whatever reason, they arrive damaged or faulty, we ask that you let us know within 7 days of receiving them in the mail. We’ll arrange for the products to be returned to us and a replacement will be sent out to you. 51online will not be held responsible for shipping and handling costs to return the item if the item does not reach us safely.

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